Feedback forms an integral part of our continuous quality improvement process. To lodge a compliment or complaint at any time, please contact us via the details below. Compliments and complaints will be accepted either verbally or in writing.
To ensure that aspects of a complaint can be accurately investigated, it is preferred that all formal complaints are received in writing, either electronically or in hard copy. The AGPAL & QIP Education and Training Team will acknowledge your complaint within five (5) business days of receipt of your complaint, and confirm with you, AGPAL & QIP’s complaints management procedure.